Refund policy

Refund Policy

Because we sell food, we are unable to accept returns or exchanges for health and safety reasons. Once an order has been delivered, it cannot be sent back to us.

Damaged or spoiled orders

Your satisfaction matters to us. If your order arrives with a damaged box, if the dates were spoiled or ruined during shipping, or if you received the wrong item, please contact us within 48 hours of delivery at info@eattamrah.com.

Please include your order number and a photo of the damaged packaging or product so we can evaluate the issue quickly.

If your claim is approved, we will issue store credit for the affected item(s). We do not offer cash refunds or replacement shipping.

Non-returnable items

As a food business, all of our products are perishable goods and cannot be returned. We are also unable to accept returns on gift cards or sale items.

How to reach us

For any questions about your order, contact us at info@eattamrah.com and we'll be happy to help.